Shipping Policy

Our Commitment to You

At See Eyewear Shop, we believe that exceptional eyewear deserves an exceptional customer experience. Just as we meticulously craft each pair of glasses with precision and care, we’ve designed our shipping and returns process to be seamless, transparent, and customer-focused. Your satisfaction is our top priority, and we’re here to ensure your shopping experience is nothing short of perfect.

Shipping Information

Order Processing

We pride ourselves on quick order processing. All orders are carefully prepared and quality-checked within 1-2 business days before shipping.

Shipping Methods & Timeframes

Please Note: Delivery times are estimates and may vary based on destination and customs processing. We ship globally, excluding some Asian countries and remote regions.

Returns & Exchanges Policy

We want you to love your See Eyewear purchase. If for any reason you’re not completely satisfied, we’re here to help with a straightforward returns process.

Eligibility Requirements

• Return Window: 15 days from the date you receive your order
• Condition: Items must be in original, unworn condition
• Packaging: Original packaging with all tags attached
• Documentation: Original receipt or proof of purchase required
• Quality: Free from any damage, scratches, or signs of wear

The Returns & Exchanges Process

1Initiate Your Return

Start by filling out our Returns & Exchanges Request Form and email it to our customer service team at [email protected].

2Package Your Items

Carefully pack the items in their original packaging, including all accessories and documentation. We recommend using a trackable shipping service for your protection.

3Ship to Our Address

Send your return package to:

4Processing

Once we receive your return, we’ll inspect the items and process your request within 3-5 business days. You’ll receive email notifications at each step of the process.

Refund Information

Refund Timeline

Refunds are typically processed within 5-7 business days after we receive and inspect your return. The timing depends on your payment method:

• Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement
• PayPal: 3-5 business days to reflect in your account

Shipping Costs

Original shipping fees are non-refundable. For exchanges, we’ll cover the cost of shipping your replacement item.

Exchange Options

If you’d like to exchange your item, you can choose from any product in our collections including:

• Core Collection
• Men’s Eyeglasses
• Women’s Eyeglasses
• Polarized Sunglasses
• Sun Readers
• Virtual Try-On Frames
• And all other available styles